I am Customer. Hear me ring!

Prologue

A fair numbers of people are under the impression I don’t own a cellular phone. I do. ((I’ve had one for a decade, now. I’m just very bad at answering calls and haven’t figured out this “voicemail” business, so I usually don’t give out my number.))  In fact, as of September, I’ve been the unhappy owner of an Android phone that’s more “special” phone than smartphone. The reasons for my discontent, as I’ve alluded to in a past blog post, lie in both hardware and software. Two weeks ago, I noticed that a minor software update was available for my phone (version 2.1 to a more recent version 2.1) and I thought that it might at least help reduce the number of random crashes/reboots I was experiencing. I expected to be no worse off, in any case. Instead, this software update managed to sour my opinion of both WIND Mobile and Android.

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